Effective date: 18 October 2026
LASDK is not on sale today. The closed beta is free, with no card, and nothing is charged, so there is nothing to refund yet. Closed-beta participants receive a licence from us at no charge. The software also includes a 24-hour trial, once per device (lasdk trial), at no charge.
When paid plans open, LASDK will be paid professional software, delivered as a signed license that activates your subscription. Beyond the 24-hour trial, we will not offer a general no-questions-asked refund; instead we stand behind your first governed run (below). Our payment provider, Paddle, will be the Merchant of Record and will process any refund. The rest of this policy applies to paid plans.
If a confirmed LASDK defect prevents your first supported governed run from completing, email lasdk@siklabcore.com within 7 days of purchase with your order ID and details. We will help you resolve it or, if we cannot, refund your first payment. This covers genuine product or installation defects — it is not a second trial, and it does not apply to change-of-mind, unmet self-set expectations, or environment issues outside LASDK (for example a missing model subscription or AI CLI, which lasdk doctor checks before you buy).
Nothing here limits refund or withdrawal rights you have by law in your country (for example, EU/UK consumer withdrawal rights for digital content, subject to their conditions). Those rights apply in addition to this policy.
Approved refunds are returned to your original payment method by Paddle. A refund ends access immediately: when the refund is approved, the associated license is revoked at that moment rather than at the end of the period it paid for. That is different from cancelling — see §2, where access runs to the end of the period you have already paid for, because that money stays paid.
lasdk@siklabcore.com — include your order ID and the email used at purchase.